Answered 24/7 · Free estimates · $99 Diagnostics
    Exceptional Comfort Services Logo
    (864) 991-9093
    Family-Run HVAC · Upstate South Carolina

    Real techs.
    Straight answers.
    HVAC done right in Greenville and the Upstate.

    When you call Exceptional Comfort Services, a real person who works here actually answers. You get a licensed HVAC tech, a fair price for the work, and none of the high-pressure sales routine.

    Call (864) 991-9093
    ★★★★★78 five-star reviews on Google · Licensed, bonded & insured
    Steven and Angel by the ECS truck
    Answered 24/7 · a real person picks up
    Licensed SC · #CLM.118737
    NATE Certified
    EPA Universal
    BBB Accredited A−
    Generac Authorized
    Bonded & Insured
    What we do

    Heating and air conditioning, handled right.

    We find what's actually wrong before we quote a fix, and we size the job to your home instead of to a sales target.

    AC Repair

    Cooling quit on you? We find what's actually wrong before we quote a fix.

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    AC Installation & Replacement

    When a system really is done, we size the new one right and put it in clean.

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    Heat Pump & Furnace Repair

    Repairs and replacements for whatever gets you through an Upstate winter.

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    Maintenance & Tune-Ups

    Catch the small stuff before it turns into a no-cool afternoon in July.

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    Ductless Mini-Splits

    Comfort for additions, bonus rooms, and the spaces your ductwork never reached.

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    Generator Service

    Generac-authorized service and replacement so your backup power is ready before the next storm.

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    Why folks call ECS

    The part the big HVAC shops skip.

    We answer the phone.

    Call a big shop and you wait on hold. Call us and a real person who works here picks up. If we're on a ladder when you call, we get back to you the same day, usually within the hour.

    Fair pricing, kept lean.

    We run lean and we don't pay commissions, so your price matches the actual work instead of feeding an overhead machine. When a part is cheap, your bill is cheap. When a job is big, we walk you through the number first.

    We diagnose first, then fix.

    We figure out what's actually wrong before we ever quote a repair. Knowing the difference between a real failure and a simple fix is the whole job, and it's where a lot of homeowners get burned.

    The filter story

    A misdiagnosis can cost thousands. Knowing better is the job.

    A buddy's mom over in Belton had a unit freezing up, and the tech who came out said it needed a new TXV and a new compressor. Steven knew that didn't add up, so he drove an hour out of his area, on his own time, to look. The whole problem was a caked-up filter starving the coil. He swapped the filters, let it thaw, and it ran fine.

    $99
    Diagnostic · day or night

    Straight answers on what AC and heating repairs cost.

    We don't hide the ball on pricing. A diagnostic visit is $99, and that's the same number whether it's a Tuesday afternoon or two in the morning. Estimates on a new AC or heating system are free. If you'd rather spread a bigger job out over time, we offer financing through Momnt. When it's time to talk numbers, you'll get real ones.

    Steven and Angel Tibball
    The people behind the company

    A family-run HVAC company, built to do it right.

    Steven spent twelve years working his way up the trade, from installer to service tech to running a thirty-tech crew at one of the bigger shops in town. He saw how the industry really gets run from the inside, and he started Exceptional Comfort Services to do it his own way.

    His wife Angel runs the office side and keeps the whole operation moving. It's a family business, and it's built to treat your house the way we'd want somebody treating ours.

    Read our story
    "
    She didn't really have a whole lot of money, so I told her not to worry about it. Just fixed it up for her and told her merry Christmas.

    Right before Christmas, a friend's mom had no heat. Steven pulled the cover and found loose wire nuts that had arced and melted the connections, a common thing when an install gets rushed, and about a twenty-minute fix if you know what you're looking at. He didn't charge her for it. He wished her a merry Christmas and headed home.

    More from our customers
    What your neighbors say

    Earned one honest job at a time.

    ★★★★★

    "This company was recommended to us by a friend. The owner showed up at the promised time, charged the quoted rate, and was very clear and professional. Our new go-to for HVAC!"

    Joni H.
    ★★★★★

    "He was able to fix it versus replace it like all the other companies said needed to happen. He saved us THOUSANDS. Highly recommend."

    Leila & Andrew M.
    ★★★★★

    "My go-to for HVAC services. Super honest and reliable. They don't try to upsell you on things you don't need. I highly recommend them to all my friends and family."

    Nicole M.
    ★★★★★

    "My house is nice and comfortable now thanks to ECS. Super fast service and an affordable quote. Highly recommend."

    Michael S.
    78 five-star reviews and counting on Google.Read more reviews
    Where we work

    Heating and air service across the Upstate and the lakes.

    We're based in Pickens and cover Greenville, Easley, Seneca, and the lake communities across the Upstate. If you're out on the water, ask about the work we do on lake homes.

    Quick questions

    HVAC questions, answered straight.

    A diagnostic is $99, day or night. Estimates on a new system are free.

    We do. Someone who works here answers the phone around the clock, and an emergency gets you a real person instead of a queue.

    It comes down to the system's age and what's failing on it. We'll tell you honestly which way makes sense for your house instead of steering you toward the bigger ticket.

    Customer Feedback

    Reviews from our community.

    Ready when you are.

    Give us a call and talk to the person who'll actually be working on your system. We'll get it figured out.

    Call (864) 991-9093
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